Privacy policy

Last updated: May 21, 2026

STÏL
Younes Zaghari & Amit Salama
Simple Partnership
Rue Neuve-du-Molard 19
1204 Geneva
022 735 79 09
service@stilswiss.com

1. INTRODUCTION

STÏL operates the online store stilswiss.com and collects certain personal information in the course of its activities. This policy describes what data we collect, how we use it, and what rights you have under the Swiss Federal Act on Data Protection (FADP).

2. DATA COLLECTED

We collect the following categories of data:

Contact details: name, postal address, delivery address, phone number, email address. Payment information: securely processed by our certified payment provider; STÏL does not store any banking data. Order information: items purchased, order history, returns. Browsing data: IP address, browser type, pages visited, via cookies. Communications: messages sent to our customer service.

3. USE OF DATA

Your data is used to:

Process and ship your orders. Manage your customer account. Send you order confirmations and notifications. Send you marketing communications if you have consented. Prevent fraud and ensure transaction security. Comply with our legal obligations.

4. DATA SHARING

We share your data only with:

Our logistics provider (Swiss Post) for the delivery of your orders. Our payment provider for the secure processing of transactions. The competent authorities if required by law. We never sell your personal data to third parties.

5. COOKIES

Our website uses cookies to improve your browsing experience and analyse traffic. You can manage your cookie preferences via the consent banner displayed on your first visit, or in your browser settings.

6. DATA RETENTION

Your data is retained for as long as necessary for the purposes described above, and for at least the minimum period required by Swiss law (10 years for accounting and transaction data).

7. YOUR RIGHTS

Under the FADP, you have the following rights:

Right of access to your personal data. Right to rectification of inaccurate data. Right to erasure of your data. Right to object to processing for marketing purposes. Right to data portability.

To exercise these rights, contact us at privacy@stilswiss.com. We will respond within 30 days.

8. SECURITY

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure.

9. CHANGES

We reserve the right to modify this policy at any time. The date of the last update will be indicated at the top of this page. Your continued use of the site constitutes acceptance of the changes.

10. CONTACT AND COMPLAINTS

For any questions regarding your personal data:

STÏL
Rue Neuve-du-Molard 19
1204 Geneva
022 735 79 09
privacy@stilswiss.com

If you believe your rights have not been respected, you may lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) — www.edoeb.admin.ch